Vinted Shoppers Voice Anger Regarding Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category versus the original listing because of the remapping.
The company said the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.
